Refund Policy
Last Updated: November 19, 2025
Subscription Cancellations
You may cancel your monthly or yearly subscription at any time. Your access will continue until the end of your current billing period. We do not offer pro-rated refunds for unused time in the current billing cycle.
Refund Eligibility
Due to the digital nature of our products (software indicators and community access), we generally do not offer refunds once access has been granted. However, we evaluate refund requests on a case-by-case basis.
7-Day Guarantee
If you are experiencing technical issues with our indicators that our support team cannot resolve within 7 days of your purchase, you may be eligible for a full refund. Please contact support@ixtradinghub.com with your order details and a description of the issue.
Lifetime Access
Lifetime access purchases are non-refundable.